Accounting Office Customer Service
What is my job:
At Wegmans, our Accounting Office is key to enabling our employees to provide incredible service through maintaining the accuracy and integrity of the store's financial transactions. In this area, you'll handle the store's financial matters and protect monetary assets so our departments can serve our customers. If you have a passion for numbers and are looking for an opportunity to impact the big picture, this could be the role for you!
How do I make a difference?
Providing Incredible, Knowledge Based Customer Service
Provide incredible service to our employees and complete tasks that ensure they are able to best serve the needs of customers
Prepare daily deposits for the bank, verify the previous day's bank activities, work with cash flow departments to ensure they have enough change to get them through the day, give loans if necessary, and provide any assistance with financial matters
Perform hourly pick-ups and readings for the Front End to monitor sales and revenue
Assist Front End on register as necessary to ensure customers are receiving incredible service
Ensuring High Quality Products & Ingredients
Balance and maintain all the money from the store (sales, ATM and lottery machines), verify that all numbers match, financials are accounted for and the store's assets are protected while ensuring confidentiality at all times
Prepare tills for cashiers, monitor the store's payroll for accuracy, help solve financial inconsistencies and check for discrepancies, and work with Team Leader to solve problems and come to resolutions as quickly as possible
Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures
Living Who We Are
Support, encourage, and respect co-workers
Work with supervisor to set and achieve goals for professional development
Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department
What skills, learnings, and experiences are required?
Proficient in Windows based software including Microsoft Office (Excel, Outlook, Word)
Living Who We Are values by caring about the well-being of every person, having high standards as a way of life, making a difference in the communities we serve, respecting and listening to others and making decisions that benefit our customers and company
Provide incredible customer service, acknowledging customers, listening to their needs, proactively offering assistance and thanking each customer for shopping with us
Possess organizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge
Possess teamwork & diversity awareness by listening to others' points of view and recognizing and appreciating differences
Properly handle, prepare, transport and store products; ensuring food & human safety practices are strictly adhered to
Has knowledge of products used throughout the store and works across departments to provide knowledge based service to assist customers in finding complete meal solutions
Write and speak clearly, concisely and with tact in a variety of settings using effective communication skills; demonstrating empathy and respect for others at all times
What skills, learnings, and experiences are preferred and will set me apart?
Customer service, cashier, accounting office and/ or service desk experience, particularly in a grocery or retail setting
Experience working in a bank or accounting firm
Background in accounting
Experience handling large sums of cash or other tender
Able to problem solve, anticipating, analyzing, and identifying problems, responding quickly when situations arise and preventing problems when possible
Possess delegation skills and clearly communicate expectations in a positive way, assess employees' abilities when assigning tasks and follow-up to ensure their completion
Work environment:
Work includes repetitive hand and arm movements, standing for up to 4 hours without a break, occasional bending and reaching, along with continuous interaction with co-workers in a fast-paced enclosed environment. The average weight range of items lifted is 1 10 pounds with a maximum weight lifted of 25 pounds occasionally. May be exposed to various allergens (things that may cause an allergic reaction)
Other:
Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check
All Applicants will be screened; only those closely matching the job posting will be interviewed
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
At Wegmans, our Accounting Office is key to enabling our employees to provide incredible service through maintaining the accuracy and integrity of the store's financial transactions. In this area, you'll handle the store's financial matters and protect monetary assets so our departments can serve our customers. If you have a passion for numbers and are looking for an opportunity to impact the big picture, this could be the role for you!
How do I make a difference?
Providing Incredible, Knowledge Based Customer Service
Provide incredible service to our employees and complete tasks that ensure they are able to best serve the needs of customers
Prepare daily deposits for the bank, verify the previous day's bank activities, work with cash flow departments to ensure they have enough change to get them through the day, give loans if necessary, and provide any assistance with financial matters
Perform hourly pick-ups and readings for the Front End to monitor sales and revenue
Assist Front End on register as necessary to ensure customers are receiving incredible service
Ensuring High Quality Products & Ingredients
Balance and maintain all the money from the store (sales, ATM and lottery machines), verify that all numbers match, financials are accounted for and the store's assets are protected while ensuring confidentiality at all times
Prepare tills for cashiers, monitor the store's payroll for accuracy, help solve financial inconsistencies and check for discrepancies, and work with Team Leader to solve problems and come to resolutions as quickly as possible
Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures
Living Who We Are
Support, encourage, and respect co-workers
Work with supervisor to set and achieve goals for professional development
Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department
What skills, learnings, and experiences are required?
Proficient in Windows based software including Microsoft Office (Excel, Outlook, Word)
Living Who We Are values by caring about the well-being of every person, having high standards as a way of life, making a difference in the communities we serve, respecting and listening to others and making decisions that benefit our customers and company
Provide incredible customer service, acknowledging customers, listening to their needs, proactively offering assistance and thanking each customer for shopping with us
Possess organizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge
Possess teamwork & diversity awareness by listening to others' points of view and recognizing and appreciating differences
Properly handle, prepare, transport and store products; ensuring food & human safety practices are strictly adhered to
Has knowledge of products used throughout the store and works across departments to provide knowledge based service to assist customers in finding complete meal solutions
Write and speak clearly, concisely and with tact in a variety of settings using effective communication skills; demonstrating empathy and respect for others at all times
What skills, learnings, and experiences are preferred and will set me apart?
Customer service, cashier, accounting office and/ or service desk experience, particularly in a grocery or retail setting
Experience working in a bank or accounting firm
Background in accounting
Experience handling large sums of cash or other tender
Able to problem solve, anticipating, analyzing, and identifying problems, responding quickly when situations arise and preventing problems when possible
Possess delegation skills and clearly communicate expectations in a positive way, assess employees' abilities when assigning tasks and follow-up to ensure their completion
Work environment:
Work includes repetitive hand and arm movements, standing for up to 4 hours without a break, occasional bending and reaching, along with continuous interaction with co-workers in a fast-paced enclosed environment. The average weight range of items lifted is 1 10 pounds with a maximum weight lifted of 25 pounds occasionally. May be exposed to various allergens (things that may cause an allergic reaction)
Other:
Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check
All Applicants will be screened; only those closely matching the job posting will be interviewed
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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